Serving organizations across all of British Columbia · Mon to Fri, 8 am to 8 pm PT

Workplace Harassment Investigator · Mediator · Arbitrator

Fair, independent help when workplace conflict gets serious.

Independent, impartial dispute resolution services for employers, municipalities, Indigenous organizations, non-profits and businesses across British Columbia.

Making the best of a bad situation.

Robert Morris, founder of Ameliorate Solutions

Robert Morris, CD, MA · Cobble Hill, BC

Why choose Ameliorate Solutions

21 years of military serviceCanadian Armed Forces, including 19 years in the Royal Canadian Navy
MA, Conflict Analysis and ManagementRoyal Roads University
Certified workplace investigation trainingHuman Resource Professionals Association
By-Law AdjudicatorProvince of British Columbia
Independent and impartial approachNo sides taken, every party heard
Serving all of British ColumbiaBased in Cobble Hill, Vancouver Island
Mist over Beaver Lake, near Lake Cowichan

Why "Ameliorate"?

To make better, or more tolerable.

The word comes from the Latin melior, meaning "better." It describes improving conditions that are hard to endure, which is exactly what every investigation, mediation and arbitration sets out to do.

Beaver Lake, near Lake Cowichan. Photo by Robert Morris.

Services

How Ameliorate Solutions can help

An experienced, neutral outside party for the situations that are hardest to handle from the inside.

Workplace Harassment Investigations

Independent, objective investigations of bullying, harassment, discrimination and misconduct complaints, with clear findings and recommendations.

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Conflict Consulting

One-on-one, confidential support to help you prepare for a difficult conversation and deal with conflict early, before it escalates.

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Mediation

A voluntary, confidential way to resolve workplace, family, business and community disputes, including before legal proceedings begin.

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Arbitration

A private, impartial decision-maker with final and binding outcomes, faster than court.

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Also available: pre-litigation mediation and family mediation.

How we work

Calm, fair and practical

Sensitive situations need a steady, neutral hand. Every engagement is guided by the same principles.

Impartial

No sides are taken. Every party is heard, and the process is fair to everyone involved.

Discreet

Sensitive matters are handled with care, and how information will be handled is explained at the start.

Practical

The focus is on clear findings, workable agreements and a realistic way forward.

Who we help

Organizations that need a neutral outside view

Family mediation is also available for individuals.

  • Small businesses
  • Municipal governments
  • Indigenous organizations
  • Non-profits
  • Professional associations
  • Employers
  • Educational organizations
  • Families (mediation)

Rates

Simple, transparent pricing

Your first contact is always no-obligation.

Investigations, arbitration and conflict consulting

Half day
$400
1 to 3 hours
Full day
$800
3 to 8 hours

Mediation

Pre-mediation
$100
per party
Mediation
$150
per hour
Administration
$100
per hour

About

Meet Robert Morris, CD, MA

Robert is a workplace investigator, mediator and dispute resolution professional based in Cobble Hill, British Columbia.

He served 21 years in the Canadian Armed Forces, including 19 years in the Royal Canadian Navy, reaching the rank of Petty Officer Second Class. He holds a Master of Arts in Conflict Analysis and Management from Royal Roads University and completed the Workplace Investigation Training and Certificate Program through the Human Resource Professionals Association.

Read Robert's story

Robert Morris

Common questions

Frequently asked questions

When should an employer bring in an independent investigator?

When a complaint is made, employers must act promptly. An independent investigator determines the facts objectively, helps you meet WorkSafeBC and legal obligations, and provides clear findings and recommendations.

What's the difference between mediation and arbitration?

In mediation, an impartial third party helps the people involved reach their own solution. Nobody is declared the winner. In arbitration, an impartial arbitrator hears both sides and makes a final, binding decision.

What is conflict consulting?

Conflict consulting is one-on-one, confidential support for someone dealing with a difficult conflict. It helps you understand the situation, prepare for hard conversations and explore your options early, often before a formal investigation or legal process is needed.

Do you work outside Vancouver Island?

Yes. Ameliorate Solutions is based in Cobble Hill and works with organizations across all of British Columbia.

How much does it cost?

Investigations, arbitration and conflict consulting are $400 for a half day (1 to 3 hours) and $800 for a full day (3 to 8 hours). Mediation is $100 per party for pre-mediation, $150 per hour for mediation and $100 per hour for administration.

How do I get started?

Send an enquiry, email any time, or call 778-747-3346 Monday to Friday, 8 am to 8 pm Pacific, to book a no-obligation first contact.

Ready to talk it through?

Your first contact is always no-obligation. Email any time, or call Monday to Friday, 8 am to 8 pm PT.